Active Incident

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High latency on story loading and savingOperational

Incident Status

Operational

Components

Login

Locations

Coreweave


October 7, 2024 4:15PM UTC
[Investigating] We're aware of issues affecting the servers and are actively looking into the cause. We will keep you updated and thank you for your patience in the meantime. 現在サーバーに問題が起こっており、チームは原因を調査中です。最新情報を追ってお知らせいたします。ご迷惑をおかけいたしますが今しばらくお待ちください。 --- This issue affects story saving and loading (which in turn, affects logins), leading to unexpected latencies and timeouts.

October 8, 2024 4:17PM UTC
[Identified] We identified this as a consistent networking issue between our core systems, and have been in talks with our service provider, CoreWeave, about this issue.

October 9, 2024 3:05PM UTC
[Identified] We continue to investigate the root cause of the networking issue with CoreWeave.

October 9, 2024 4:30PM UTC
[Identified] We have implemented a mitigation that should reduce the impact and loading times while our provider continues to work on resolving the root cause.

October 9, 2024 9:23PM UTC
[Monitoring] The mitigation has worked and logins are fast again. This incident will remain open as CoreWeave is investigating this issue.

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